MINGORA: Patients and their attendants here on Wednesday complained about the poor management and lack of facilities at the Saidu Group of Teaching Hospital.
Saidu Teaching Hospital is considered the largest hospital of Malakand division where a large number of patients come for treatment, not only from Swat district but also from Shangla, Buner, Dir and Chiltral districts.
They said that major mechanical equipment in the hospital had been lying non-functional and the staff was non-cooperative.
“Even in the emergency unit the CT Scan machine is out of order. I asked the relevant staff about it and they angrily replied that it has some defect,” a resident said.
Muslim Khan, a resident of Charbagh, who had rushed his injured brother to the hospital complained that he was unable to get timely medical service
Another attendant who had brought an injured patient was also standing confused in the emergency unit as the doctors had referred his patient to do CT Scan.
“I shifted my injured and unconscious relative here hastily and the doctor referred him to conduct CT Scan two hours before, but the staff told me that the machine is nonfunctional due to loadshedding. My patient is bleeding, but the hospital staff does not care,” claimed Aqal Zameen, a resident of Kabal tehsil. He said that there was no proper arrangement of generator during the loadshedding.
Many other patients and their relatives with them complained about lack of cleanliness.
“The labour room and children ward are so dirty that nobody can even stay there for five minutes. At least the hospital must be very clean,” said Amanullah Khan, an attendant who was with a female patient.
The attendants also complained about the arrogant behaviour of the hospital staff and claimed that they not only used rough language, but also pushed the patients if they insisted for service.
They claimed that the paramedical staff in the emergency unit did not provide facilities to patients. “The higher authorities should take notice of the arrogant behavior of the paramedics and replace them with a well-mannered staff,” said Fazal Rabi who had brought her ill daughter for first aid.
When contacted, deputy medical superintendent Dr Ayub said that there was a huge burden on the hospital and its staff as the inflow of patients was in millions annually. “The inflow of patients is increasing day by day, but the staff and resources are the same. Despite this, our staff has been providing medical services to all the patients,” he said.